Inline Plastics Playbook v2 JUL-21

HVNs/Qs/Promise Details IMPORTANT TO HIGH VALUE NEEDS

BEST QUESTIONS TO UNCOVER THEIR NEEDS

PROMISE TO SOLVE THEIR NEEDS

Partner Relationship – Given our new matrix organization we have a dedicated Processor Manager for YOUR business. Inline offers consistent products and superior distributor partnerships for delivery. Consistent vendor visits/POD always with new items in hand. Remember: If you are not seeing your top customers at least 5-6 times per year, someone else will. All Inline manufacturing facilities are SQF certified with a score of at least 98%. Inline has the most extensive Tamper Evident packaging offering in the market that will help your customers with any food safety concerns and eliminate the need for a larger label as tamper evident protection.

• How often do you want to see your suppliers? • What type of communication do you prefer? • Who is your distributor, how does the product get to you? • How are you ordering – weekly, monthly? • Ask questions that will help you define their Disc profile? • Do you know you can reach out directly to me when you need food packaging – and I'll get it to you through a distributor? • Would product samples help with your assessment process? • Do you find it easy to get samples from your current vendor? • What kind of issues have you had with your current vendor? • How is the current vendor attending to your needs? • What is an ideal order to ship lead time?

Vendor relationship Partner relationship Need a consistent product/delivery/customer service experience

S A L E S P L AY B O O K

Food Safety, packaging offers food safety features / Labeling strategy and how it fits into packaging SQF certification from manufacturers – plant qualification – following FDA regulation.

CONFIDENTIAL INFORMATION – For Internal Use Only

• How important is it for your packaging partner to have SQF certification in their manufacturing facilities? • Is tamper evidence important for you in your packaging? • What are you using now to ensure food safety?